adda97 Terms and Conditions
Please read these terms and conditions carefully before using the adda97 platform — this is a legally binding agreement between you and us.
Introduction and Overview
These terms and conditions ("Terms") form a legally binding agreement between adda97 and any user of the platform ("you" or "user"). By using the adda97 website (https://adda97.cam) and related services, you are considered to have fully read, understood and agreed to these Terms.
adda97 is an online entertainment platform for players in Bangladesh. The platform offers live casino, sports betting (including cricket), slot games, fishing games and a range of other entertainment options. It is every user's responsibility to be fully informed about these Terms before using our services.
Important: adda97's services are for persons aged 21 and above only. Use of this platform by minors is strictly prohibited.
Eligibility and Account Registration
2.1 Eligibility Requirements
To open an account and use services on adda97, the following conditions must be met:
- You must be 21 years of age or older.
- You must be legally capable and eligible to use this platform.
- You may hold only one account in your name.
- You will register using your accurate and complete personal information.
- You are responsible for the security of your own account.
2.2 Account Registration
During the registration process, you are required to provide your real name, a valid email address, a mobile number and other necessary details. If false or misleading information is provided, adda97 reserves the right to suspend or close the account at any time.
2.3 Account Verification (KYC)
adda97 may at any time request a government-issued ID, proof of address or other documents from a user for identity verification purposes. This process is carried out for the protection of the user and the security of the platform. Failure to complete verification may result in restrictions on account activity.
2.4 Account Security
Keep your account password and login details completely confidential. Do not allow anyone else to use your account. If you notice any unusual activity on your account, notify our support team immediately. The user is solely responsible for any unauthorised use of their account.
Bonus and Promotion Policy
3.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000. After claiming a bonus, the wagering requirement must be met before it can be withdrawn.
3.2 Wagering Requirement
The wagering requirement for the welcome bonus is 25 times (25x). This means that to withdraw bonus funds, you must place total bets equal to 25 times the bonus amount. The bonus balance cannot be withdrawn before this requirement is met.
3.3 Bonus Usage Rules
- Bonuses may only be used on designated games on the adda97 platform.
- Multiple bonus offers cannot be used at the same time unless specifically permitted.
- Bonuses must be used within a set period; unused bonuses will be cancelled after expiry.
- Bonuses earned due to a technical error or mistake may be cancelled.
- adda97 reserves the right to change, suspend or cancel any bonus offer at any time.
3.4 VIP Program
adda97's VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback benefits are available at each tier. The Bronze tier offers up to 0.5% weekly cashback, the Silver tier up to 1.0%, and the Gold tier up to 1.5% weekly cashback. You can advance to a higher tier by staying regularly active.
Deposits and Withdrawal Policy
4.1 Accepted Payment Methods
adda97 currently supports the following payment methods: bKash, Nagad and Rocket. These methods provide fast and secure transactions for users in Bangladesh.
4.2 Minimum Deposit and Withdrawal
- Minimum deposit: ৳500 per method
- Minimum withdrawal: ৳500 per method
- Standard withdrawal time: 5 to 30 minutes
4.3 Withdrawal Terms
Account verification must be completed before a withdrawal request can be submitted. adda97 reserves the right to carry out additional verification before processing a withdrawal request. Withdrawal processing may be delayed if the deposited amount has not been wagered at least once.
4.4 Transaction Security
adda97 uses SSL encryption technology for all financial transactions. If you notice any discrepancy in a transaction, notify our support team immediately. In the case of a suspicious transaction, adda97 reserves the right to investigate the activity on the relevant account.
Note: Depositing via a third-party account or another person's payment method is strictly prohibited. Only use a payment method registered in your own name.
Gaming Rules
5.1 Fair Play Policy
adda97 is committed to ensuring fair and transparent results in all games. Our games are operated by certified software providers who use Random Number Generator (RNG) technology. Game results are entirely automated and cannot be predicted or controlled by anyone.
5.2 Betting Limits
Specific minimum and maximum bet amounts are set for each game and event. These limits are clearly stated on the relevant game page. Betting limits may vary depending on VIP tier.
5.3 Technical Issues
If a technical fault occurs during a game session, the result of that round may be voided and the bet amount will be refunded. adda97 will not be liable for any loss caused by an internet disconnection. If you encounter a technical issue, please contact our 24/7 live chat support.
5.4 Game Providers
adda97 uses software from world-class game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming and Ezugi. The terms and conditions of these providers may also apply.
Security and Privacy
6.1 Data Collection and Use
adda97 collects only the personal information necessary to provide its services. Collected information is not sold or shared with any third party unless legally required. The full privacy policy can be found on our Privacy Policy page.
6.2 SSL Encryption
All data transmission on our platform is protected by industry-standard SSL (Secure Sockets Layer) encryption. This technology ensures that your personal and financial information remains secure at all times.
6.3 Cookie Policy
adda97 uses cookies on its website to improve site functionality and personalise the user experience. By continuing to use the website, you are considered to have consented to the use of cookies.
6.4 Anti-Money Laundering (AML) Policy
adda97 follows international policies against money laundering and terrorist financing. We monitor suspicious transactions and notify the relevant authorities when necessary. adda97 reserves the right to investigate or suspend any account in the event of unusual transactions or activity.
Responsible Gaming
7.1 Commitment to Aware Play
adda97 takes responsible gaming very seriously. We believe that gaming is purely a form of entertainment and should never be considered a source of income or a solution to financial problems.
7.2 Self-Control Features
adda97 provides users with the following self-control features:
- The ability to set deposit limits.
- The option to take a gaming break or temporarily suspend your account.
- The opportunity to participate in a self-exclusion program.
- The ability to review gaming history and spending records.
7.3 Support and Guidance
If you or someone you know is experiencing a problem related to gaming, please contact us. Our 24/7 live chat support team is always ready to assist in English. For more information, please visit our Responsible Gaming page.
Remember: Gaming is for entertainment only. Never bet beyond your means. If you feel you have a problem, please seek help.
Prohibited Activities
8.1 Strictly Prohibited Activities
The following activities are completely prohibited on the adda97 platform and any account found engaging in such behaviour will be closed immediately:
- Operating or attempting to operate multiple accounts.
- Misusing bonus offers or committing bonus fraud.
- Attempting any form of hacking, cracking or software manipulation.
- Money laundering or transactions involving illegal funds.
- Making deposits or withdrawals using a third-party payment method.
- Using any external software or tools to influence game results.
- Creating or operating an account on behalf of a minor.
- Threatening, harassing or disturbing other users.
- Providing false or misleading information.
8.2 Consequences and Penalties
If any of the above prohibited activities are identified, adda97 may take the following actions: temporarily or permanently close the account, forfeit all bonuses and winnings, take applicable legal action and notify the relevant authorities.
Disputes and Resolution
9.1 How to File a Complaint
If you have a complaint or dispute, please first contact us via our 24/7 live chat or by email at ([email protected]). When submitting a complaint, please provide your account details, a description of the issue and the relevant transaction ID where applicable.
9.2 Resolution Timeframe
adda97 will endeavour to resolve received complaints as quickly as possible. Additional time may be required for complex disputes. During a dispute, both parties will seek a peaceful resolution.
9.3 Final Decision
In any gaming-related dispute, the decision of adda97's management will be considered final. However, in matters relating to a user's financial rights, we will always strive for a fair and transparent resolution.
9.4 Limitation of Liability
adda97 is not liable for losses caused by third-party actions, natural disasters, government directives or other unavoidable circumstances. adda97 will also not be liable for losses caused by internet disconnection or device-related issues.
Amendment and Termination of Terms
10.1 Right to Modify Terms
adda97 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, an effort will be made to notify users in advance. Continued use of the platform after updated terms are published will be considered as acceptance of the new terms.
10.2 Closing Your Account
A user may close their account at any time through our support team. Any pending withdrawal requests will be settled before the account is closed. In the event of a breach of these terms, adda97 may close the account without prior notice.
10.3 Suspension or Termination of Service
adda97 may temporarily suspend services due to technical maintenance, improvements, or other reasons. Users will be notified in advance whenever possible. If the service is temporarily unavailable, adda97 will try to restore it as soon as possible.
10.4 Contact
If you have any questions or feedback about these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali
- Email: [email protected]
These terms and conditions were last updated in January 2026. By using the adda97 platform, you agree to comply with all these terms. For users aged 21 and above only.