adda97 Responsible Gaming — Your Safety is Our Priority
adda97 believes online gaming is an enjoyable form of entertainment — but it should always be controlled and responsible.
Our Commitment to Responsible Gaming
From the very beginning, adda97 has been committed to giving players in Bangladesh a safe, trustworthy, and enjoyable environment. We want you to enjoy every session — free from anxiety or financial pressure.
Responsible gaming means playing consciously and within your means. Online betting and casino games are for entertainment — they should never be seen as a source of income or a way to pay off debt.
Age Verification — 21+
The minimum age to register at adda97 is 21. We strictly prevent minors from creating accounts and playing games. Parents can use filtering software to block children's access.
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately — this is the most effective way to manage your budget.
Time-Out and Breaks
Taking breaks during play is important. At adda97, you can activate a time-out yourself for anywhere from 24 hours to 30 days. Your account will be temporarily suspended during this period.
Self-Exclusion
If you feel gaming is getting out of your control, choose self-exclusion. It closes your account on a long-term or permanent basis and also blocks the opening of any new account.
24/7 Support Team
Our live chat support in Bengali is available 24 hours a day, 7 days a week for any concerns you may have. You can also reach us by email at [email protected].
Realistic Expectations
Winning and losing are both a normal part of gaming. adda97 always operates with transparency and encourages players to maintain realistic expectations.
Recognising the Signs of Problematic Gaming
Gaming should be enjoyable, but in some cases it can turn into a problem. If you notice the following signs in yourself, seek help — it is not a sign of weakness.
Problematic gaming can affect people of any age, profession, or income level. Stay aware and let adda97's support team know if you need help.
- Repeatedly spending more than your set budget
- Feeling the urge to bet more to recover money you have lost
- Spending more time on gaming than with family, friends, or work
- Repeatedly failing when trying to cut down or stop gaming
- Lying to or hiding gaming from people close to you
- Borrowing money or spending savings to cover gaming costs
- Feeling anxious, irritable, or low when you cannot play
- Finding it hard to focus on daily tasks without gaming
Practical Steps to Keep Yourself Safe
adda97 provides a number of tools and guidelines to help you stay aware and in control.
Set Your Budget in Advance
Before each session, decide how much you are willing to spend. Use the deposit limit feature to set that amount directly in your account — this removes the chance of spending more than you intend.
Keep Track of Your Time
Use the time-out feature — take regular breaks instead of playing for long stretches at a time. Set your own session time limit using a clock or your phone's alarm.
Do Not Bet on Impulse
Do not play when you are angry, frustrated, drinking, or overly tired. Being in the right frame of mind makes decisions easier and the experience more enjoyable.
Do Not Try to Recover Lost Money
Chasing losses is a dangerous habit. Treat each session on its own terms — if a session goes badly, take a break rather than increasing your bets.
Do Not Make Gaming Your Only Source of Entertainment
Maintain a balance with family, friends, hobbies, and other activities. Gaming should be a small part of life — not all of it.
Use Self-Exclusion When You Need It
If you feel the situation is out of your control, activate self-exclusion and let us know at [email protected] — we will help without any conditions.
Help Is Within Reach
Problematic gaming is a health matter — there is no shame in it. With the right support, anyone can regain control.
adda97 Live Chat Support
Our support team is active in Bengali 24 hours a day, 7 days a week. Contact us directly via live chat to set gaming limits, activate a time-out, or request self-exclusion.
Email: [email protected]
Seek Professional Advice
Consulting a mental health professional is highly effective in addressing gaming addiction. Do not hesitate to reach out to mental health service providers and counsellors in Bangladesh — it takes courage.
Let a family member or a trusted friend know — social support plays a major role in recovery.
Advice for Parents
Use internet filtering software to prevent underage members of your household from accessing online gaming sites. Having an account at adda97 for anyone under 21 is strictly prohibited.
If you have suspicions, let us know at [email protected] — we will investigate.
Account Closure Process
To request self-exclusion or permanent account closure, apply via live chat or email. Our team will process your request promptly and keep your information secure.
No promotional messages will be sent during self-exclusion.
Five Golden Rules of Healthy Gaming
Keeping these simple rules in mind will ensure gaming stays enjoyable and reduces the chance of any harm.
Remember — gaming is entertainment, not an investment. There is no guarantee of winning, so only play when you are mentally prepared to lose.
- Play only for entertainment — not to earn money
- Only bet money that you can afford to lose without it affecting your daily life
- Set the time and budget for each session before you start
- Always prioritise spending time with family and friends
- Get help right away when you need it — you do not have to carry it alone
Responsible Gaming FAQ
Here are answers to the questions our players ask most often.
Enjoy Safely — with adda97
Cricket betting, slots, or live casino — enjoy everything responsibly. If you ever run into trouble, we are always here for you.